Terms and Conditions
Please read these terms and conditions carefully before using our website and services.
Effective date: 09.01.2026. Please read these terms carefully before using this website or purchasing our products.
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern your access to and use of youralturawellness.com and any related websites, content, and services operated by Altura Wellness & Optimization LLC, a Florida limited liability company registered to do business in Illinois (“Altura,” “we,” “us,” or “our”). By accessing this website, creating an account, subscribing to our content or newsletter, or purchasing any product, you agree to be bound by these Terms. If you do not agree, please do not use this website.
2. Who We Are
Altura is a physician-founded lifestyle and education brand. We publish educational content and sell cosmetic, food, and lifestyle products consistent with our brand philosophy. We are not a medical practice, and use of this website does not create a doctor-patient relationship. Please see our Medical Disclaimer for full detail.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or make a purchase on this website. If you are under 18, you may use this website only with the involvement and consent of a parent or legal guardian.
4. Products & Content
4.1 Physical Products
Altura sells cosmetic products (including essential-oil-based body oils, sprays, balms, and rollers) and food products (including herbal teas and spice blends) through this website. Product descriptions, ingredient lists, and usage guidance are provided for informational purposes. We make reasonable efforts to ensure product descriptions and images are accurate, but we do not warrant that they are error-free, complete, or current.
4.2 Digital Content and Future Digital Products
Some content, including articles, videos, and any future digital courses (“Altura Academy”) or app-based subscription services, may be offered for free or for purchase. Digital products are licensed to you for personal, non-commercial use only. You may not reproduce, resell, distribute, or publicly display any Altura digital content without our prior written consent.
5. Pricing & Payments
• All prices are listed in U.S. dollars and are subject to change without notice.
• We reserve the right to correct pricing errors, even after an order has been placed, and will notify you before processing any order affected by a pricing error.
• Sales tax is calculated and added at checkout for applicable jurisdictions.
• Payment is processed through third-party payment processors (such as Square or other providers we may use). We do not store your full payment card information on our own servers.
6. Orders & Order Acceptance
Your placement of an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, product unavailability, or pricing errors. We will notify you if we are unable to fulfill your order.
7. Shipping & Returns
Shipping timelines, costs, and our return and guarantee policy are described in our separate Shipping Policy and Return & Guarantee Policy, both of which are incorporated into these Terms by reference.
8. Intellectual Property
All content on this website — including but not limited to text, graphics, logos, the Altura leaf mark and wordmark, product formulations and names, the Altura Method, the six pillars, the five daily rhythms, our brand analogies, and all original written and video content — is the property of Altura Wellness & Optimization LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Altura content without our prior written permission.
9. User Conduct
When using this website, you agree not to:
• violate any applicable law or regulation,
• infringe upon the intellectual property or other rights of Altura or any third party,
• upload or transmit any harmful code, virus, or malicious software,
• use this website to harass, defame, or harm any other person,
• attempt to gain unauthorized access to any portion of this website or its related systems.
10. User Generated Conduct
If we offer any feature allowing you to submit content (such as a testimonial, comment, review, or future community feature), you grant Altura a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business, and you represent that you have the right to grant this license. We reserve the right to remove any user content at our discretion.
11. Medical Disclaimer (Incorporated by Reference)
Our full Medical Disclaimer is incorporated into these Terms by reference and applies to your use of this entire website. In summary: Altura content is educational only, does not constitute medical advice, and does not create a doctor-patient relationship. Always consult your own physician before making changes to your health, diet, exercise, or medication routine.
12. Disclaimer of Warranties
THIS WEBSITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ALTURA WELLNESS & OPTIMIZATION LLC, ITS OWNERS, OFFICERS, AND CONTRIBUTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF THIS WEBSITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THIS WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO ALTURA IN THE SIX (6) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless Altura Wellness & Optimization LLC, its owners, officers, and contributors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of this website, your violation of these Terms, or your violation of any rights of a third party.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles, except where mandatory consumer protection laws of your state of residence apply. Any dispute arising from these Terms or your use of this website shall be resolved in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.
15. Changes to These Terms
We may update these Terms from time to time. The version posted on this website at the time of your use is the version that applies. Material changes will be reflected by an updated effective date at the top of this page.
16. Contact
Questions about these Terms may be directed to contact@youralturawellness.com.